Terms and Conditions Garuda138

01Acceptance of Terms and Conditions

These Terms and Conditions ("Terms") govern your use of the website, mobile app, and all services provided by Garuda138 ("Platform"). These Terms take effect as soon as you access our platform, whether via a web browser or mobile app, regardless of whether you have registered an account.

By using the garuda138 platform, you expressly agree that you have read and fully understood these Terms. If you do not agree with any part of these Terms, you are required to cease using the platform immediately.

These Terms should be read together with Privacy Policy and Responsible Gaming Policy garuda138, all of which form the complete agreement between you and the platform.

02Platform Eligibility

To use garuda138 services, you must meet all of the following eligibility criteria:

• Be at least 18 years old at the time of registration.
• Be located in a jurisdiction where the use of online entertainment platforms is not prohibited by local law.
• Have never been deactivated, suspended, or banned from the garuda138 platform previously.
• Acting on your own behalf and not as a representative or agent of any third party.
• No history of serious gambling problems or currently undergoing an addiction recovery programme.
• Able to make free and responsible decisions regarding your personal finances.

03Account Registration and Management

Each user is only permitted to register and hold one (1) account garuda138 only. Multiple account ownership by the same individual, whether using the same or different information, is strictly prohibited.

During the registration process, you are required to provide accurate, complete, and up-to-date information, including:

• Full name as shown on a valid identification document.
• Accurate date of birth.
• An active and reachable email address.
• Mobile phone number registered in your name.
• A strong and unique password for your garuda138 account.

You are solely responsible for keeping your account password confidential. garuda138 will not be liable for any losses arising from unauthorised access to your account resulting from your own negligence. Please contact our support team immediately if you suspect your account has been accessed by an unauthorised party.

04Deposits and Payment Methods

Garuda138 supports a variety of deposit methods suited for Malaysian users, including FPX bank transfers, direct transfers via major local banks such as Maybank, CIMB, RHB, and Public Bank, e-wallets such as Touch 'n Go eWallet, GrabPay, and Boost, as well as cryptocurrencies including USDT and Bitcoin.

All deposits made to your garuda138 account are subject to the following conditions:

• The minimum deposit is RM 10.00 for most payment methods.
• Deposited funds must come from a legitimate source and must belong to you personally.
• Garuda138 does not accept deposits made via credit cards or financial loans.
• All transactions are processed in Malaysian Ringgit (MYR) unless otherwise stated.
• Garuda138 does not charge any processing fees for deposits; however, your payment provider may impose their own charges.

Every successful deposit will be credited to your account within a short time. If you experience an unusual delay, please contact the garuda138 support team, available 24/7, with proof of your transaction.

05Fund Withdrawal

Garuda138 is committed to processing all valid withdrawal requests promptly and with no hidden fees. Here are the withdrawal terms and process you need to know:

• Minimum withdrawal is RM 30.00 per transaction.
• Identity verification (KYC) is required for all accounts before the first withdrawal is processed.
• Withdrawals may only be made to the same payment method used for the deposit, or to a bank account registered under the same user's name.
• Withdrawal processing time is between 1 and 10 minutes for most methods, depending on the selected bank or payment provider.
• Garuda138 reserves the right to carry out additional security checks that may delay the withdrawal process in certain cases.
• Bonus funds that have not met the wagering requirement cannot be withdrawn until the requirement is fully satisfied.

06Bonuses, Promotions and Wagering Requirements

Garuda138 offers a wide range of bonuses and promotions to members, including a welcome bonus, weekly cashback, daily slot rebates, and a VIP loyalty programme. All bonuses and promotions are subject to varying wagering requirements.

General terms applicable to all garuda138 bonuses:

• Each bonus has its own wagering requirements as stated in the respective promotion's terms. Please read the terms of each promotion carefully before accepting it.
• Bonuses may only be used within the designated validity period. Unused bonuses or those that do not meet the requirements within that period will expire automatically.
• Garuda138 does not allow claiming multiple bonuses simultaneously unless explicitly stated in the promotion terms.
• Any attempt to abuse bonuses or win money through unfair methods will result in bonus cancellation and an account review.
• Garuda138 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.

For more information on the latest available promotions, visit the Promotions garuda138.

07Game Rules and Fair Play

All games available on the garuda138 platform use a random number generator (RNG) that has been independently verified by an accredited international audit body. This ensures every game outcome is fully random, fair, and cannot be manipulated by any party.

Basic rules that all garuda138 players must follow:

• Only play using your own registered account in your own name.
• The use of any automation software, bots, scripts, or artificial intelligence tools to assist with gameplay or in-game decision-making is strictly prohibited.
• Colluding with other players to manipulate game outcomes is strictly prohibited, especially in Live Casino games.
• Any disruption or exploitation of bugs or system vulnerabilities discovered must be reported to garuda138 and must not be exploited for personal gain.
• All decisions made by the garuda138 system are final for all automated games.

08Accepted User Conduct

Garuda138 is committed to maintaining a safe, respectful, and enjoyable environment for all players. All users are therefore required to conduct themselves in a polite and responsible manner while using the platform, especially in features involving direct interaction such as Live Casino.

The following behaviour is strictly prohibited on the garuda138 platform:

• Using abusive, threatening, or offensive language in Live Chat or any communication with the garuda138 team.
• Spreading false information about the garuda138 platform on social media or other platforms with intent to damage its reputation.
• Soliciting or attempting to obtain other users' personal information without consent.
• Using the platform for purposes other than lawful personal entertainment.

09Privacy and Personal Data Protection

Garuda138 takes the protection of users' personal data seriously. All information collected during registration and platform use is processed in accordance with Privacy Policy garuda138 published separately.

In brief, garuda138 uses your personal data for the following purposes:

• Verifying identity and processing account registrations.
• Processing deposits, withdrawals, and other financial transactions.
• Providing effective and relevant customer support.
• Sending promotional information and platform updates (you may unsubscribe at any time).
• Comply with all applicable laws and regulations.

Garuda138 will not sell, rent, or disclose your personal data to third parties without your consent, except where required by law or for legitimate payment processing purposes.

10Account Suspension and Termination

Garuda138 reserves the right to suspend, restrict, or terminate a user account at any time for reasonable cause, including but not limited to:

• Violation of any terms set out in this document.
• Confirmation that the user is under 18 years of age.
• Fraud, money laundering, or any other illegal activity.
• Multiple account ownership.
• Abuse of bonuses or the promotions system.
• User's own request for account closure.

Users may also request account closure at any time by contacting the garuda138 support team. Any valid balance in the account (excluding bonus funds that have not met the wagering requirement) will be processed for withdrawal once all security checks are complete.

11Limitation of Liability and Disclaimer

The garuda138 platform is provided "as is" and garuda138 makes no warranties, express or implied, regarding the platform's continued availability, accuracy, or fitness for a particular purpose.

To the extent permitted by applicable law, garuda138 shall not be liable for:

• Any financial losses incurred as a result of game outcomes.
• Service disruptions caused by system maintenance, infrastructure failures, or events beyond our control (force majeure).
• Indirect, incidental, or consequential losses arising from the use of the platform.
• The accuracy of information provided by third-party game providers.

12Responsible Gaming

Garuda138 believes that online entertainment should always remain a fun and controlled activity. The platform provides a range of self-management tools to help players maintain control over their gaming habits.

Responsible gaming tools available at garuda138 include:

• Deposit Limit: Set daily, weekly, or monthly deposit limits from within your account.
• Loss Limit: Set a maximum loss amount within a time period of your own choosing.
• Play Time Limit: Set session time reminders or limits for your gameplay.
• Temporary Break: Take a break from the platform for 24 hours, 7 days, or 30 days as needed.
• Self-Exclusion: Choose to be excluded from the platform for a longer period if needed.

For more information and support resources, visit the Responsible Gaming garuda138.

13Amendments to Terms and Conditions

Garuda138 reserves the right to modify, add, or amend any part of these Terms and Conditions at any time without prior notice. Any changes will take effect immediately upon publication of the latest version on this page.

It is your responsibility to review this page periodically to ensure you are always aware of the latest applicable Terms. The "Last Updated" date at the top of this page indicates when the most recent revision was made.

Continued use of the garuda138 platform after any amendments are published will be considered your acceptance of the revised Terms.

14Contact Us

If you have any questions, concerns, or require further clarification regarding these Terms and Conditions, the garuda138 support team is available to assist you at any time.

• Live Chat: Available 24/7 directly within the garuda138 platform — the fastest way to get help.
• Support Email: [email protected] (response within 2 hours during office hours)
• FAQ Page: Review FAQ page for answers to the most frequently asked questions.

For account-related issues requiring immediate action, such as a hacked account or unrecognised transactions, please contact us via live chat for the fastest response.